Our Mission

To supply high-end quality products at a sensible price, backed up by our outstanding customer service. We aim to exceed all our customer's expectations.

Our Company

SBH Radiators 2016 Limited has manufactured radiators from stainless steel for over 15 years.  Our expertise in manufacture, quality control, engineering and product supply put us at the top of our marketplace in meeting your expectations. Our aim is to keep up to date with current trends and tastes with constantly revisiting our products and improving on what is already leading the way in quality and customer support.

Trade Customers

We aim to provide you with as much literature and merchandise to help your company promote SBH Radiators to your customers, backed up by our famous customer service.  In the highly unlikely event, there is an issue with one of our products we are happy to take the lead and solve the problem as quickly and efficiently as possible, leaving you to concentrate on the other important parts of your own business.  At every step of the way, we will keep you informed of progress until the satisfactory closure of the problem.  Returns are dealt with swiftly, all at the convenience either of yourself or your customer.  You can rest assured that we maintain an excellent stock level to complete your order in a timely fashion.  Ever changing deals and incentives are emailed monthly in order to enable you to offer some great packages out to your customers.

Who are we?

We are a family run independent business specialising in the manufacturing and distribution of high-end stainless steel towel living space radiators.  The business is owned and run by Kathy Smith who has the experience of 15 years in this market sector.  Kathy spent the first part of her working career, within the Quality Assurance, and Quality Control sectors for the Medical and Nuclear fields. This has been an instrumental experience for taking SBH to the next level of product manufacture and ongoing development.  Kathy has a wealth of sales and marketing experience.  In the latter years, Kathy has spent in the construction industry.  She has worked with Natural Stone, Wood Flooring, Vinyl Flooring and Hard Landscaping and has a real passion for delivering high-quality products into this marketplace.  This experience and personal motivation mean that SBH Radiators genuinely puts the customer first, and doesn't work on cheap quick wins, but craves solid supply relationships where everyone mutually benefits.  "It's easy to sell a radiator, that's just price and availability.  To create a relationship and repeat business in the long term  - now that's a challenge, that's my goal!".

Kathy bought SBH in 2016 and moved the business closer to home from its roots in Grantham, Lincolnshire.  This move has allowed SBH to grow as we now have doubled our warehousing space as well as office areas. We are just 15 minutes off the M6 junction 18 in the heart of Cheshire. We are very easy to find and get to should you wish to visit. You would be made most welcome.

Kathy Smith

Kathy Smith - MD
Kevin Poole-Smith - Technical Sales Manager